A. Exit GTV app goto android box settings menu scroll down to apps click on GTV app and Clear cache and clear data, restart modem/ WIFI, and Android box.
B. Uninstall GTV HD Apps and reinstall GTV HD APK (must uninstall first).
C. If it still does not work, Please contact us for help.
For the Samsung Smart tv, if it supports the third part apk, it should be ok with our GTV HD apk.... Our apk can work on any device with Android OS, unless some smart tv set not support the third part apk.
Please download the STB version apk directly from website or contact us for download. We will send another download link or send to you directly by email. You can download to a USB stick, then plug it into FireStick/FireTV to install
(1)Please check whether fill in the correct code. (2)Please check whether install the correct version apk. There are two kinds, Normal Version(Blue Color) & Plus Version (Red Color). Both are using differrent codes.
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